Articles

 Bulk Email

Our shared servers should not be used for the sending of bulk email. Sending bulk email can...

 Configuring an iPhone/iPad to work with QiQ Email

FOR ACCOUNTS PRE MARCH 2009:  PLEASE NOTE THESE ACCOUNTS (NON CPANEL) WILL ONLY WORK WITH...

 Does my webmail account have a quota?

For accounts opened before February 2009 each webmail address you create has a 400mb quota. If...

 Email sending limits

Below are the usage details for the various methods of using our systems to send email:-...

 How do I access web based email?

For accounts opened BEFORE February 2009, (non-Cpanel users) you can access webmail and bypass...

 How do I set up Gmail to work with my domain email?

You can retrieve emails from your domain mailbox direct from your Gmail...

 How do I set up my email client to work with my email address?

FOR ALL ACCOUNTS Firstly, you need to log into your control panel and set up a webmail email...

 How to prevent Spam

Spam is basically unsolicited email, some of which can contain malware and viruses and the volume...

 I am having problems when viewing webmail via Firefox 3

Unfortunatley, despite server upgrades and software upgrades there seems to be a problem with...

 I am unable to send outgoing email - can you help?

COMMON CAUSES Common causes for outgoing SMTP mail not functioning include: - User...

 I can't receive email right now because it says the mailbox is locked?

Because of the way POP3 works, it's impossible to be logged in to the same mailbox with two...

 I'm getting a 421/451 Message temporarily deferred message when sending to Yahoo or BT - What does this mean?

Unfortunately, Yahoo have extremely strict criteria for accepting email and often defer e-mail if...

 My emails to hotmail/msn addresses are being rejected. Why?

You may find that when you send E-mail from your domain name to a user who has a Windows Live...

 SPF (Sender Policy Framework) Email Errors

If you are not sending your email out via the server where your domain name resides, some web...

 What is Blacklisting?

You may find there are times when your email is returned or "bounced back" due to the server IP...

 What is Spoofing?

Spoofing is when someone knows your email address, and sends out email from their own...

 Why am I getting a permissions error when trying to log into Webmail?

Occasionally, logging into webmail at http://mymail.qiq.cc/ can produce the following error:...